Terms of Use

terms of use

last updated and effective as of June 18, 2025

IMPORTANT NOTICE

This agreement includes a binding arbitration provision and a class action waiver that may affect your legal rights. Please read this document carefully.

1. INTRODUCTION

This website, located at https://cheyennepaige.com, is operated by Mav Seven, LLC (“Mav Seven”). These Terms of Use (the “Terms”) govern your access to and use of this site and any affiliated services, including mobile versions, shopping carts, and any other online experiences operated or provided by Mav Seven, Ricochet Records and Productions, Inc. (“RRP”), or any of their subsidiaries, affiliates, or service partners (collectively referred to as the “Parties”).

By accessing or using any part of the site or services (the “Services”), you agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue all use of the Services.

2. LEGAL AGREEMENT

These Terms form a legally binding agreement between you and the Parties. They contain important information about your legal rights, responsibilities, and obligations. Except where stated otherwise in the Arbitration and Class Action Waiver section below, you acknowledge and agree that by accessing or using the Services, you have read, understood, and agreed to these Terms on behalf of yourself and any entity you represent, including your heirs, successors, and assigns (“you”).

You may only use the Services if you are (i) at least 18 years of age (or 13 with verified parental consent) and (ii) capable of entering into a legally binding agreement. If you are accessing or using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to the entity.

If you have been previously prohibited from using the Services by Mav Seven or RRP, you are not permitted to access them.

Questions? Email us at [email protected].

3. ADDITIONAL TERMS

Mav Seven may establish additional terms and policies (“Additional Terms”) that apply to certain content, services, or events offered through the Services. These include, but are not limited to, the Privacy Policy, Accessibility Policy, and Customer Support Policies covering orders, payments, shipping, and refunds.
By using the Services, you agree to be bound by these Additional Terms, which are incorporated into these Terms by reference. Please review them regularly, as they form part of your agreement with us.
Mav Seven may partner with third-party vendors to deliver aspects of the Services, such as payment processing, email communication, promotional administration, order fulfillment, or data storage. These vendors may operate under separate terms and policies not governed by Mav Seven. You are responsible for reviewing those third-party policies.

4. SMS/MOBILE PROGRAMS

If you enroll in any SMS or MMS messaging services (“Mobile Programs”) offered by Mav Seven, you agree to receive text communications including promotions, order reminders, and other marketing messages at the mobile number you provided.

You may need to confirm your enrollment by replying to an initial text message. Messages may be sent using an automatic telephone dialing system. Message frequency will vary, and standard message/data rates from your mobile carrier may apply.

You can opt out at any time by replying “STOP” to any message or “HELP” for customer support. You may also email [email protected] with the subject line “SMS Marketing Inquiry.”

We may send a final confirmation text after you unsubscribe. Our use of data collected through Mobile Programs is governed by our Privacy Policy, which explains how we may use your mobile number, shopping behavior, and other personal information.

Mobile functionality may vary by device and carrier. Mav Seven and the Parties are not responsible for delayed, blocked, or undelivered messages, and carrier partners are not liable for transmission issues.

5. OWNERSHIP OF CONTENT

All content, features, software, and materials available on or through the Services (collectively, the “Site Content”) are owned or licensed by Mav Seven, and their affiliates, contractors, vendors, licensors, or licensees. This includes, but is not limited to: text, graphics, images, audio, video, music, design, layout, interfaces, code, downloadable files, functionality, and the “look and feel” of the Services.

All Site Content is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws. Unauthorized use may violate these rights.

The names CHEYENNE PAIGE® and all related logos and marks (“Artist Marks”) are the exclusive property of Cheyenne Paige and/or Mav Seven, LLC. Use of the Artist Marks or similar names, symbols, or designs likely to cause confusion or imply false association is strictly prohibited.

You may view and use the Services and Site Content only for your personal, non-commercial use. You may not reproduce, distribute, adapt, modify, display, publish, license, or exploit any part of the Services or Site Content without prior written permission, except as otherwise permitted by law.

You agree to immediately notify us of any suspected infringement of our intellectual property rights.

6. USER-GENERATED CONTENT (“Your Content”)

Certain features of the Services may allow you to post, submit, or transmit content, including text, images, ideas, reviews, questions, designs, or other materials (“Your Content”).

By providing Your Content, you:

Confirm you own or have permission to use it;
Represent it does not infringe on the rights of any third party;
Grant Mav Seven a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, adapt, publish, display, distribute, create derivative works from, and otherwise exploit Your Content in any media, now known or developed later;
Waive any moral rights or claims under “droit moral” laws;
Agree to indemnify us from any claims arising from Your Content (see Indemnification below).

We are not obligated to use or retain Your Content and may remove it at any time, for any reason, without notice. You remain solely responsible for the accuracy and legality of anything you post.

We may monitor, edit, or disclose Your Content as needed to comply with the law or enforce our Terms. If you violate these Terms, we may restrict or revoke your access to some or all of the Services.

7. LICENSE TO USE THE SERVICES

Subject to your compliance with these Terms, Mav Seven grants you a limited, non-transferable, non-exclusive, revocable license to access and use the Services for your personal, non-commercial use only.

This license does not grant you any ownership interest in the Services or Site Content. Any unauthorized use automatically terminates your license. Upon termination, you must delete all downloaded or copied materials obtained from the Services.

8. PROHIBITED CONDUCT

By using the Services, you agree that you will not:

Access or use another person’s account, or impersonate any person or entity.
Use a misleading or inappropriate username.
Post unauthorized advertisements, marketing, or promotional content.
Copy, download, distribute, publish, or exploit any Site Content or Services without express written permission from Mav Seven.
Attempt unauthorized access to any part of the Services, accounts, or systems.
Use automated tools (e.g., bots, crawlers, scrapers) to access or interact with the Services.
Engage in behavior that interferes with the operation of the Services or the experience of other users.
Upload malicious code, viruses, or software intended to harm or interrupt the Services.
Use the Services to benchmark, reverse-engineer, or create competing products.
Frame or mirror any portion of the Services on another site.
Violate Mav Seven’s intellectual property rights or those of any third party.
Post confidential or proprietary information that you do not have the right to share.
Upload or transmit content that is unlawful, harmful, hateful, harassing, defamatory, obscene, misleading, or otherwise objectionable.
Encourage others to engage in any of the above behaviors.

Violation of these rules may result in restriction or termination of your access to the Services, at Mav Seven’s sole discretion.

9. YOUR ACCOUNT AND USER INFORMATION

Some features of the Services may require account registration. When creating an account (“Your Account”), you agree to:

Provide accurate, current information.
Maintain the confidentiality of your login credentials.
Accept full responsibility for all activity under your account.

You authorize Mav Seven to store, use, and process your registration and account information in accordance with our Privacy Policy.

If you believe your account has been compromised, notify us immediately at [email protected]. Mav Seven is not liable for unauthorized use of your account. However, you may be liable for losses incurred by Mav Seven or others due to such misuse.

We reserve the right to suspend, restrict, or terminate your account at any time, without notice, if we believe you have violated these Terms or engaged in inappropriate conduct.

If you voluntarily close your account, certain data may still be retained for legal, operational, or recordkeeping purposes. Some provisions of these Terms will survive account termination.

10. FEES THAT YOU MAY PAY

Some features of the Services may require payment, including purchases from our online store or premium content subscriptions. All prices are listed in U.S. Dollars unless stated otherwise.

By placing an order, you agree to pay in advance all applicable charges, including taxes, shipping, and handling. Payment may be made via credit card or other accepted methods. You authorize Mav Seven (or its payment processor) to charge your method of payment for all orders placed.

You are responsible for any carrier fees associated with SMS/MMS message delivery if enrolled in our Mobile Programs.

All sales are final unless otherwise stated in our Customer Support Policies. We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased per person, household, or order.
Restrict orders that appear to be placed by resellers or distributors.

If we cancel your order after charging your payment method, we will issue an appropriate refund.

11. SUBMISSIONS

We love hearing from you—but to avoid misunderstandings, please know the following applies to any ideas, feedback, suggestions, or creative content you submit through the Services (collectively, “Submissions”):

By submitting anything to Mav Seven, you confirm that:

You have the legal right to share the Submission;
Your Submission does not violate the rights of any third party;
It does not include confidential or proprietary information.

You further agree that:

Mav Seven is under no obligation of confidentiality;
We may use, publish, adapt, or modify your Submission for any purpose, in any medium, without compensation or approval;
You waive any and all “moral rights” or similar rights of attribution.

If you do not agree to these terms, please do not share or post any Submissions through the Services.

12. LEGAL COMPLIANCE

You agree that Mav Seven may access, preserve, or disclose your personal information or content if required to do so by law, or in a good-faith belief that such action is reasonably necessary to:

Comply with legal obligations;
Enforce these Terms or the Privacy Policy;
Respond to claims of rights violations;
Provide customer support;
Protect the safety, property, or legal rights of Mav Seven, its users, or the public;
Prevent fraud or cybersecurity threats.

This may include sharing information with other companies or authorities as part of legal or fraud-prevention processes.

13. LINKS TO THIRD-PARTY WEBSITES

The Services may contain links to external websites or platforms (e.g., Instagram, YouTube, Spotify). These are provided for convenience only.

Mav Seven does not control or endorse these third-party sites and is not responsible for their content, policies, or functionality. Accessing third-party sites is at your own risk and governed by their terms and privacy practices.

We encourage you to review their terms and privacy policies before engaging with them.

14. LINKING TO OUR SITE

You may link to our homepage or public-facing pages as long as the link:

Does not imply affiliation or endorsement by Mav Seven;
Opens in a new browser window (no embedding or framing);
Is not misleading, defamatory, or harmful to our brand.

We reserve the right to request that you remove any link at our discretion and without explanation.

15. DISCLAIMERS AND WARRANTIES

The Services are provided by Mav Seven on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, including but not limited to:

The accuracy, completeness, or reliability of Site Content;
The uninterrupted or error-free operation of the Services;
Suitability or availability of content in your location;
Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

You use the Services at your own risk. We are not responsible for any damage to your devices, data, or other losses resulting from your use of the Services, including but not limited to malware, service outages, or reliance on user-generated content.

Some jurisdictions do not allow the exclusion of implied warranties, so portions of this section may not apply to you.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Mav Seven and its affiliates, owners, employees, agents, and partners shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages arising out of or in connection with:

Your use of (or inability to use) the Services;
The cost of substitute products or services;
Personal injury, property damage, or emotional distress;
Unauthorized access, use, or alteration of your data;
Any third-party conduct on the Services;
Any other matter related to the Services or these Terms.

This applies whether the claim is based in contract, tort, negligence, strict liability, or otherwise—even if Mav Seven has been advised of the possibility of such damages.

In no event shall Mav Seven’s total liability to you exceed:

The amount you paid to us for Services in the three (3) months prior to the claim, excluding merchandise purchases; or
One hundred U.S. dollars ($100.00 USD), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

17. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Mav Seven, its affiliates, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

Your use of the Services;
Your violation of these Terms or our Privacy Policy;
Your violation of any rights of another party;
Your content, feedback, or Submissions.

Mav Seven reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully in any such defense.

If you are a California resident, you waive California Civil Code §1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release…”

If you reside outside of California, you waive any similar provision under the law of your jurisdiction.

ARBITRATION AND CLASS ACTION WAIVER

Please read this section carefully—it affects your legal rights.

You and Mav Seven agree to resolve all disputes through binding individual arbitration, and not in court, except as described below.

a. Initial Resolution Attempt
Most issues can be resolved without formal proceedings. Before initiating arbitration, please email us at [email protected] to attempt a good-faith resolution.

b. Binding Arbitration
If a dispute cannot be resolved within thirty (30) days, either party may initiate binding arbitration through JAMS.
Arbitration shall follow the JAMS Streamlined Arbitration Rules (if under $250,000) or Comprehensive Rules (if over $250,000).

The arbitrator has exclusive authority to resolve disputes about the scope, enforceability, or interpretation of these Terms. The arbitrator may grant any relief a court could.

You will pay a $250 arbitration filing fee. If the arbitrator deems your claim non-frivolous, Mav Seven will pay all other arbitration costs.
U.S. residents: Arbitration shall be held in the State of Florida.
Non-U.S. residents: Arbitration may take place in your county of residence.

Judgment may be entered in any court of competent jurisdiction.

c. Class Action Waiver
You and Mav Seven agree to bring claims only in your individual capacities, not as plaintiffs or class members in any class or representative proceeding. No class actions, class arbitrations, or private attorney general suits are permitted.

If any part of this waiver is found unenforceable, the arbitration clause is void.

d. Exceptions
This section does not apply to:

Small claims court matters;
Claims relating to intellectual property enforcement.

e. Opt-Out Option
You may opt out of this arbitration agreement by emailing [email protected] with the subject “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT” within 30 days of first using the Services.

f. Survival
This section survives termination of your account or these Terms.

19. NOTICE OF COPYRIGHT INFRINGEMENT

Mav Seven respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (“DMCA”).
If you believe content on our Services infringes your copyright, you may submit a DMCA notice to:
Email: [email protected]
Subject: COPYRIGHT AGENT

Your notice must include:

A physical or electronic signature of the copyright owner or authorized agent;
Identification of the copyrighted work;
Identification of the allegedly infringing content and its location on the site;
Your contact information;
A statement of good-faith belief that the use is unauthorized;
A statement that the information provided is accurate and under penalty of perjury.

If we receive a valid notice, we will remove the content and notify the party responsible. That party may file a counter-notification. If they do, we will restore the content unless we receive notice that legal action has been filed within 10–14 business days.

Misuse of this process may result in legal liability.

20. MODIFICATIONS TO THE SERVICES OR TERMS

Mav Seven reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We also reserve the right to update or revise these Terms or any related policies (such as the Privacy Policy or Customer Support Policies).

Changes will take effect either:

When posted on the website, or
When communicated to you via email or while logged into your account—whichever comes first.

Please review these Terms periodically. Your continued use of the Services after any changes constitutes acceptance of the revised Terms. If you do not agree, you must discontinue use of the Services.

21. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms to anyone else without prior written consent from Mav Seven.

However, Mav Seven may freely assign or transfer these Terms, or delegate any obligations under them, without restriction or notice to you. Any attempted transfer by you in violation of this section shall be null and void.

22. GOVERNING LAW & JURISDICTION

These Terms and your use of the Services are governed by the laws of the State of Florida, United States, without regard to conflict of laws principles.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in Pasco County, Florida, for any court action permitted under these Terms. You also waive any jurisdictional or venue defenses otherwise available.

Limitation period: Any legal claim you bring against Mav Seven must be filed within one (1) year after the cause of action arises, or it will be permanently barred.

23. ENTIRE AGREEMENT

These Terms, along with any applicable policies (such as the Privacy Policy, Accessibility Policy, and Customer Support Policies), constitute the entire agreement between you and Mav Seven regarding your use of the Services.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be replaced with a valid one that most closely matches the original intent. All other provisions will remain in full force.

A printed version of these Terms shall be admissible in legal proceedings to the same extent as documents originally printed and maintained.

24. CONTACT US

If you have questions, concerns, or legal notices relating to these Terms, you may contact us at:

Customer Support: [email protected]
Legal Inquiries: [email protected]