CHEYENNE PAIGE
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returns & exchanges 


​Returns & Exchanges

We want you to love what you ordered! While most items are final sale, we’re happy to offer exchanges or replacements if your order arrives with a significant defect or product issue.

​Washed Items & Wear

Some items are printed with specialty inks that may show minor fading after washing—this is normal.
To keep your merch looking its best, always follow the care instructions on the label.
However, if you experience excessive fading, ink bleeding, or other serious issues after proper care, we want to make it right.

​Exchange Eligibility

To request a replacement, the following conditions must be met:
  • Request is submitted within 30 days of purchase or show date
  • You provide proof of purchase (receipt or confirmation email)
  • You include clear photos of the issue and a brief explanation
  • The original item is returned to us (we’ll provide return instructions once your claim is approved)
Unfortunately, we cannot offer replacements if any of the above steps are missed or submitted after the 30-day window.

​What We Don’t Accept

  • Returns for buyer’s remorse or incorrect sizing
  • Minor print/color variations due to print-on-demand production
  • Returns or exchanges for signed items or digital products
  • Items sent back without approval or beyond the 30-day window
We hope to offer more flexible return and exchange options in the future.
​Right now, due to the nature of our made-to-order production process, these options simply aren’t possible—but we’re always working to improve.

Need Help?

If you believe you qualify for a replacement, please email us at: [email protected]
Subject line: REPLACEMENT REQUEST – [Your Order Number]
We’ll review your request and respond with next steps as quickly as possible.
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