returns & exchanges
We want you to love what you ordered! While most items are final sale, we’re happy to offer exchanges or replacements in cases of significant product issues or defects.
Washed Items & Product Wear
Due to the special ink-curing process used on certain items, you may notice minor fading after washing—this is normal. Please follow the care instructions listed on your garment’s label to maintain the look, feel, and longevity of your merch.
However, if you experience dramatic pigment loss or ink bleeding after properly caring for your item, we want to make it right.
Due to the special ink-curing process used on certain items, you may notice minor fading after washing—this is normal. Please follow the care instructions listed on your garment’s label to maintain the look, feel, and longevity of your merch.
However, if you experience dramatic pigment loss or ink bleeding after properly caring for your item, we want to make it right.
Exchange Eligibility Criteria
To be considered for a replacement under our Exchange Policy, all of the following conditions must be met--no exceptions:
If these steps are not followed within the 30-day window, we unfortunately won’t be able to offer a replacement.
To be considered for a replacement under our Exchange Policy, all of the following conditions must be met--no exceptions:
- Contact must be made within 30 days of your purchase date or show date.
- Proof of purchase (receipt, confirmation email, etc.) must be provided.
- Clear photos of the issue and a detailed description must be included.
- The original item must be returned before a replacement is sent. (Return instructions will be provided once your claim is approved.)
If these steps are not followed within the 30-day window, we unfortunately won’t be able to offer a replacement.
What We Don’t Accept
- We do not offer refunds for buyer’s remorse, incorrect sizing, or minor variations in print or color due to production methods.
- Signed items and digital products are final sale and not eligible for exchange or return.
- Items returned without approval or outside the 30-day window will not be processed.
Need Help?
If you believe you qualify for a replacement, please email us at: [email protected]
Subject line: REPLACEMENT REQUEST – [Your Order Number]
We’ll review your request promptly and respond with next steps.
If you believe you qualify for a replacement, please email us at: [email protected]
Subject line: REPLACEMENT REQUEST – [Your Order Number]
We’ll review your request promptly and respond with next steps.