General Information

general information

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For any questions about your order, please contact us here: Customer Support

General Info & Promotions

All products, promotions, and discounts on cheyennepaige.com/shop are available while supplies last and first come, first served.

Prices reflect any applicable discounts unless otherwise noted.
No rain checks or retroactive discounts.
Offers cannot be applied to past purchases, gift cards, shipping, taxes, or handling fees.
Promotions may not be combined with other offers or codes unless specified.
All offers are valid only for U.S. customers unless otherwise noted.
Mav Seven reserves the right to update or cancel promotions at any time.

Abuse of any promotion or policy may result in revoked access to the store.

Free Gift Policy

Free gifts are offered while supplies last, cannot be resold, and will not be replaced if lost or stolen.

Shipping & handling fees apply based on total package weight.
Gifts ship to the same address as your order.
No returns or refunds are offered for free gifts.

Exclusions

Some items may be excluded from discounts or promotional codes. These may include:

CDs, vinyl, DVDs
Bundles or sale packages
Flammable or hazardous goods
Musical instruments or songbooks

Other exclusions may apply and will be noted at checkout.

Discount Codes

From time to time, we offer discount codes for use on select items.
Please note:

Codes are valid for a limited time and may have a maximum number of uses.
Each code is subject to expiration or deactivation without notice.
Discount codes apply only to eligible items and cannot be combined with other offers, unless specified.
Codes must be entered at checkout to apply.
Discounts do not apply to shipping, taxes, or excluded items (see Exclusions section).

If you received a code and it's not working, it may have expired or reached its usage limit. Reach out to Customer Support with any questions.

Free Shipping Offer

Get free ground shipping on eligible U.S. orders over $100 (before tax).

Valid only at cheyennepaige.com/shop.
Applies to orders shipping to the contiguous U.S. and D.C.
Excludes music items and specialty products.
Split shipping not eligible unless caused by pre-orders.

Digital Download Tips

iOS Devices:
iPhones/iPads require downloads to be completed on a desktop first, then transferred to your device (due to Apple restrictions).
Android Devices: